Refund policy

You may request a return or exchange within 14 days of the date your order is delivered. To be eligible, items must be unworn, unused, and in their original condition and packaging.

To start a return, email atejewels@gmail.com

 within the 14-day window with your order number and the items you wish to return. Please wait for return instructions before sending your items back.

Once we receive and inspect your return, we’ll let you know whether your refund is approved. Approved refunds will be issued to your original payment method for the returned items only. Original shipping fees are non-refundable, and customers are responsible for return shipping costs. Your bank or payment provider may take additional time to process and post your refund.

If your item arrives damaged, defective, or incorrect, please email atejewels@gmail.com promptly so we can help resolve the issue.